How do I change my password if I am already logged in?
To change your password after you are logged in:
- Click on the My Account link located under the logo.
- Click on the "My User Profile" link in the account menu
- Click on the blue "Edit Profile" button below the account menu links
- Click on "Manage Password" to expand the accordian
- Follow the instructions to change your password and then click the blue "Change Password" link.
I forgot my password.
If you can't remember your password you can request a password reset. *Please note this password reset request expires for your security, so please check your email immediately. Go to the Login Page. Click the "Help: Reset Password" Link Enter your ...
Password Reset Not Working
UPDATE: Issue fixed and reset emails now working as expected. We are currently experiencing a delay in our mail servers. If you click the password reset button and either do not receive a reset email from us or it arrives after an hour or more, ...
How do I resume a previous order I already started?
If you started an order but could not complete it we have it saved for you! Log into your account. Click on the My Account link under the logo. Click on the My Orders link in the My Account Menu. Scroll down (if necessary) on the My Orders page to ...
How do I change quantities or cancel an item in my order?
As we usually ship most orders out within 1 business day, please submit a support ticket or call customer support at 888-339-2506 as soon as possible so we can make the changes before your order ships. Once your order ships, you will be responsible ...
What do I do if I requested my password reminder and I still can't log in?
If you don't receive your password reset email within 15 minutes please check your spam folders first. If all else fails, you can submit a support request to us and we can reset your password manually on the back end for you. Fill out the support ...