Coupon code not working

Coupon code not working

Different coupons have different restrictions and you may not be meeting the criteria of the coupon which is why it is not working.  Here are some possible criteria our coupons have:
  • One time use only - if you have already used a coupon code and it is a one time use only code, you will be prohibited from using it again.
  • Minimum/Maximum Order Value - some coupons are only valid if your order is over $50 or under $300 (or whatever the criteria is set at).  If your shopping cart does not meet the criteria the coupon code will not work.
  • Quantity Minimum/Maximum - some coupons have a certain quantity minimum (ex. buy 2 boxes) or maximum (ex. limit 6 cases)
  • Specific Product Sale/Exclusion - some coupons only work on certain products, for example we may run a K-Cup only sale or it might be a sale on all products EXCEPT k-cups.
Please make sure you are meeting the criteria of the coupon before you submit a support ticket.

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